Not All are Desired: Providers’ Views on Interpreters’ Emotional Support to the Patient

• In Event: Provider care/Caring providers

Abstract

In this study, we problematize interpreters’ emotional support to patients, a behavior often found in interpreters’ practice but rarely critically examined in the literature. We conducted in-depth interviews and focus groups with and 39 providers (from 5 specialties). We identified four distinctive views of providers’ understanding and expectations of interpreters’ emotional support. Our findings also highlight several issues that are rarely critically and systematically examined in the literature.

Authors

• Elaine Hsieh, University of Oklahoma

• Soo Jung Hong, University of Oklahoma