Motivation, Barriers, Threats, and Suggestions for Improving Communication Center Services and Delivery

• In Event: Scholar to Scholar III

Abstract

This study explored student motivation to seek professional communication skill assistance to determine ways to increase the effectiveness of communication training or interventions. A focus group methodology was employed and theoretically guided by the Health Belief Model and Andragogy (adult learning theory). Themes identified from the focus group data provide ideas for future research as well as practical applications for both motivating students and improving communication center program interventions.

Authors

• Rose Clark-Hitt, Michigan State University

• Jennifer Ellis, Michigan State University

• Rachel Kim, Michigan State University

• Jenn Anderson, Michigan State University