Communicating Effectively While Saving Face: Towards an Integrated Model of Media Selection in Intercultural Communication Settings

• In Event: Strategic Presentation of Face in an Intercultural Space

Abstract

This study proposes a model that provides a step-by-step guidance for matching an appropriate politeness strategy with a medium of the right richness in order to communicate effectively while being polite in the intercultural settings. This model predicts that based on the contextual variables such as social distance and power relationship between interactants, and the characteristics of the message (level of imposition) a certain politeness strategy can be used through a certain communication channel.

Authors

• Anna Klyueva, University of Oklahoma

• Aimei Yang, University of Oklahoma