Coping with workplace incivility: Strategies targets utilize while staying in the organization

• In Event: Oh No You Didn't: Bullying, Gossip, and Incivility in the Workplace

Abstract

Workplace incivility has become a pervasive issue in organizations across multiple sectors and industries. Despite a growing body of literature, little empirical research exists on how targets (victims) of workplace incivility cope. This study begins to fill this void. Employing a social constructionist meta-theoretical lens, and drawing on data from in-depth interviews, the study unearths the coping strategies that targets (victims) of workplace incivility utilize. This study offers several theoretical and practical implications.

Authors

• Jennifer Linvill, Purdue University

• Stacey Connaughton, Purdue University