Conflict Coaching: A Communication Process for Changing Campus Conflict Systems

Session Submission Type: Panel Discussion

Abstract

Conflict coaching is an innovative one-on-one process to develop a client's conflict understanding, interaction strategies, and/or interaction skills. Campus ADR systems emphasize mediation and arbitration and yet many disputants need individualized support. The Comprehensive Conflict Coaching model is the only such model based in communication theories of conflict process. This panel will present the theoretical basis of this model and discuss its use in several campus ADR programs and professional education systems.

Sub Unit

• Peace and Conflict Communication Division

Presenters

• Ross Brinkert, Penn State University, Abington

• Ronald Ringer, St. Cloud State University

• Kenneth Fox, Hamline University

• Jaclyn E. Baker, Temple University

Session Organizer

• Katherine Karsnak, National Communication Association