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Changing Discourse: Communication in the wake of crisis
Fri, November 13, 8:00 to 9:15am, Hilton Chicago, Floor: Third Floor, Williford CSession Submission Type: Paper Session
Abstract
Crisis and relationship management is investigated through the use of media, emergency management officials and various theories. The relationships of partnerships with targeted publics are important to change the discourse of a crisis. Best practices in crisis communication are discussed.
Sub Unit
Chair
Individual Presentations
An Integrated Model of Crisis Management and Organization-Public Relationships (OPRs) - Hongmei Shen, University of Maryland; Hua Jiang, University of Maryland
Demographics and Crisis Communication: Practical Lessons from Recent Research - Kenneth Lachlan, University of Massachusetts Boston; Patric Spence, Western Michigan University
Establishing Media Partnerships in Crisis Response - Shari Veil, University of Oklahoma; Francisco Ojeda, University of Oklahoma
Organizational learning and barriers in public health crisis: A comparative case analysis - Juyan Zhang, University of Texas, San Antonio
