Generative AI Chatbot As NAEP Helpdesk

• In Event: Innovation Demonstration II

Abstract

We fine-tuned the generative AI model and developed a chatbot to help with NAEP data and methodology questions. Our goal is to improve accessibility, efficiency, and user satisfaction in accessing and understanding NAEP data by implementing a generative AI chatbot. We focused on methods that eliminate misinformation from chatbot output.

Authors

• Ting Zhang, American Institutes for Research

• Yuqi Liao, American Institutes for Research

• Paul Bailey, American Institutes for Research

• Blue Webb, AMERICAN INSTITUTES FOR RESEARCH

• Sinan Yavuz, American Institutes for Research

• Emmanuel Sikali