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This study investigates whether and how CEO self-disclosure on social media influences investors’ willingness to invest following a negative financial event. We conduct a 1×3 between-subjects experiment, where we manipulate a CEO’s self-disclosure strategy (no self-disclosure vs. positive self-disclosure vs. positive and negative self-disclosure). Results indicate that investors react more positively to a negative financial event when the CEO offers positive personal experiences on social media than when the CEO does not offer any personal information. We also provide preliminary evidence that a CEO’s negative self-disclosure may negatively impact investors’ perception of the firm. In supplemental analyses, we find that the impact of CEO disclosure strategy on investment willingness depends on the follower’s gender.
Suzanne Mullinnix, AAMVA
Peina Liu, Georgia Institute of Technology
Katarzyna K. Rupar, Georgia Institute of Technology