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AECT 2021 Convention Page
A Maturity Model is an instrument used to conceptualize and measure the maturity of an organization or process in relation to a defined target state. They are frequently used to support continuous improvement efforts. This presentation presents a Maturity Model that can be used to measure the maturity of a Learning & Development organization’s practices and identify improvement opportunities. The model can also be used to frame research on the impact of a L&D organization’s maturity on the achievement of desired outcomes.