Use of Synchronous Communication Technology for Remote Academic Advising during the Covid-19 Pandemic

• In Event: SICET- Career Development (v)

Short Description

COVID-19 forced universities to use Remote Academic Advising (RAA) through synchronous communication technologies to maintain student/advisor contact (e.g. Zoom, Microsoft Teams, Google Meets & etc.). This study explored students and academic advisors’ knowledge, experiences and perceptions of RAA in a state university in the Southeastern United States. The study analyzed 539 sets of survey data from students and 28 from academic advisors. Researchers report on the similarities and differences between students and advisors using RAA.

Authors

• Presenter: Xiaoxue Wang, Florida Gulf Coast University

• Contributor: Michael Houdyshell, Florida Gulf Coast University

• Contributor: Matthew Plescia, Florida Gulf Coast University