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Data driven decision-making is an increasingly influential policy in higher education, yet little research exists on the topic from a descriptive perspective. In this paper we advance a new approach for modeling the multi-level and multi-dimensional nature of data use based on interviews with 30 instructors and administrators. Results include dominant data "decision chains" of using exam and student evaluation data to improve practice. Additionally, few organizational systems exist for continuous improvement. Implications for policy and practice are considered.
Matthew Tadashi Hora, University of Wisconsin - Madison
Jana Bouwma-Gearhart, Oregon State University
Hyoung Joon Park, University of Wisconsin - Madison