Learning for All Employees: A Site Visit to Hilton Worldwide

Session Type: Off-Site Visit

Abstract

The purpose of this off-site visit is to provide Workplace Learning SIG members and guests insights into the ways in which a U.S. multinational in the hospitality sector uses learning to develop a broad, diverse and multicultural workforce. Hilton’s strategic approach to learning combines internal learning opportunities with partnerships with secondary and post-secondary institutions to develop a workforce that aligns with and enriches local and regional economic goals. Attendees will observe a sample of learning events in the Culinary/Food Services and Housekeeping departments, which represent one of the largest employment areas for Hilton, as well as have the opportunity to reflect on how researchers can engage with multinational businesses to inform scholarship and practice to influence a broader public.

Sub Unit

• SIG-Workplace Learning