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Do Families Adequately Inform Programmatic Decisions? Assessing Early Childhood Administrators' Response to Family Satisfaction Data

Fri, April 28, 2:15 to 3:45pm, Henry B. Gonzalez Convention Center, Floor: Ballroom Level, Hemisfair Ballroom 3

Abstract

Although early childhood programs are encouraged to facilitate home-school collaboration, use of family feedback to inform programmatic decisions may be underutilized in practice. In the Northeastern United States, families rated level of satisfaction with eight aspects of the birth-five program in an anonymous end-of-year survey (70% response rate). Program administrators then participated in a focus group discussing aggregated findings. Content analysis revealed noteworthy insights regarding initial reactions and proposed recommendations. The program director documented which proposed changes were implemented several months later. Results and implications for research and practice are discussed.

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