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This paper explores how social media can be utilized as a qualitative research method. We draw from our experiences utilizing Facebook as part of a larger research study to demonstrate the processes involved when using social media in qualitative research. We discuss the importance of considering the purpose of using social media as a research tool, developing a systematic structure of data collection and storage, as well different aspects of data analysis.
Arely L. Acuña, University of Southern California
Marissiko M. Wheaton, University of Southern California
Ronald Hallett, University of the Pacific