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Although most workplace learning occurs informally, instructional design and performance improvement (ID/PI) practitioners often focus their attention on more formal interventions such as training. The purpose of this presentation is to describe a study addressing the perception of ID/PI practitioners on two levels: the practitioner (professionals facilitating informal learning within their organizations) and the organization (an entity supporting informal learning among employees for professional development). The results of this study may be used to encourage and maximize learning and performance in diverse settings.