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Journeying to New Contexts: The Potential of Journey Mapping in Educational Research

Sat, April 6, 2:15 to 3:45pm, Fairmont Royal York Hotel, Floor: Convention Floor, Concert Hall


As part of a larger study designed to support the needs of middle school teachers to provide more effective writing instruction to students with high-incidence disabilities, this paper focuses on the promise of journey mapping as an educational research and design tool. Initial results support our hypothesis that journey mapping, traditionally used by User Experience (UX) designers in the service design industry, when used as a method in educational research has potential to provide more accurate and richer data for research teams as well as provide reflection and strategy development opportunities for all participants, including teachers and students. Initial findings also suggest potential benefits of journey mapping as a tool for “teacher-driven” professional learning experiences.