User-Centered Dashboard Design: Iterative Design to Support Teacher Informational Needs in Online Learning Contexts

• In Event: 51.053 - Analytics and User-Centered Approaches to Guide Design

Abstract

Instructors need better tools to monitor student engagement within online courses. One class of tools that could provide this much needed information is learning analytics dashboards. However, current implementations do not provide instructors with the information they need or want in a format that is easily usable. To address this gap, we are conducting a design-based research project to create a dashboard that provides rich and timely information about student interactions within online courses so instructors can make sense of what is happening and adjust their courses accordingly. We report on three iterations of this design process, which sheds light on how learning analytics dashboards can be created in a way that supports instructor needs and preferences.

Authors

• Ryan Perez, University of Alberta

• Carrie Demmans Epp, University of Alberta

• Krystle Phirangee, University of Toronto

• Jim Hewitt, OISE/University of Toronto

• Keeley Toope, University of Alberta