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Our methodological paper demonstrates how to conduct a mixed methods needs analysis to improve the design of educational interventions. We illustrate the techniques of a mixed method needs analysis by using our own intervention study—aimed at improving students’ ability to evaluate the credibility of online information—as a heuristic example. Our paper offers two significant findings: a novel approach to improving the design of educational interventions, and, an analysis of a range of factors important to the design of an educational intervention. These findings can contribute to the cultivation of equitable education systems for the 21st century.