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Problem frames help us to understand problems. Frames, also known as frameworks of thought, are tools that aid in our interpretation of facts and experiences (Goffman, 1974). Different frameworks may prompt different response choices, even when the facts are the same (Fagley & Miller, 1990; Tversky & Kahneman, 1986).
The present research examines how officers who are engaged in problem-oriented policing frame problems. In theory, these officers have been trained to think about problems in a way that is different from their peers. This research explores the frames that are used by officers engaged in problem-oriented policing and the individual characteristics that might contribute to alternative framing activities.