Using Data to Foster Learning Environments in Community Corrections

• In Event: Technology and Data in Community Corrections

Abstract

Research has identified a number of factors that influence the effectiveness of staff trainings for community corrections officers. Though it is widely known that such factors can have a significant influence on training outcomes, rarely is that taken into consideration by practitioner agencies prior to the implementation of training initiatives. Efforts are usually directed at training implementation and sustaining use of skills post training rather than at the pre-training environment. The result is a continued missed opportunity to alter training environments at the outset to maximize uptake and retention of new skills learned. This research examines the use of pre-training assessments and rapid-cycle quality improvement (PDSA) processes to create more favorable training environments within probation agencies. Prior to engaging in a skills training program, officers at nine probation districts in a large mid-Atlantic state assessed staff perceptions of key factors known to influence training effectiveness (e.g., climate, culture, motivation, attitudes toward EBPs), and then used the assessment results to make changes within each district to improve the learning environment. Baseline assessments and data-driven rapid-cycle change processes are discussed.

Authors

• Stephanie Maass, Norwich University

• Teneshia Thurman, George Mason University

• Faye S. Taxman, George Mason University