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Financial impact of Wellness Centered Operations: Econometric Analysis

Sun, November 20, 3:00 to 4:30pm, JW Marriott Austin, Floor: 3rd Floor, 309

Abstract

The new paradigm in service operations is wellness-centric service offerings to customers. This research presents the financial impact of wellness featured rooms compared to regular rooms in hotel industry with econometric analysis. This research makes an important contribution to the advancement of scholarly inquiry into wellness-centric service operations.

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