The Moderating Effect of Firm Size on the Relationship between Customer Collaboration, IT capability, and Logistics Performance

• In Event: LOGISTICS and TRANSPORTATION: Technology Solutions to Facilitate Logistics Operations

Abstract

This study explores the relationship among customer collaboration, information technology capabilities, and logistics performance in sustaining a firm’s competitive advantage. We further seek to understand whether the size of the focal firm moderates the relationship between 1) customer collaboration and logistics performance, and 2) IT capability and logistics performance

Authors

• Nihar Nitin Kumthekar, GEORGIA SOUTHERN UNIVERSITY

• Kwabena Boakye, Georgia Southern University

• Joseph Skipper, University of Tennessee, Knoxville