Venue / Hotel
Session Submission Type: Regular Session
This session deals with platforms and restaurants in service operations.
Food Ordering and Delivery: How Platforms and Restaurants Should Split the Pie - Jaelynn Oh, The University of Utah; Chloe Kim Glaeser, University of North Carolina; Xuanming Su, University of Pennsylvania
Optimizing Operations in the Restaurant Industry: Evaluating the Effects of Transitioning from Tipping to Profit-Sharing - Yi Liu, University of South Dakota; Punya Chatterjee, University of Memphis
Rating Platform Design with Reference Effects - Qian Zhang, University of Pittsburgh; Arian Aflaki, University of Pittsburgh