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Talking About Talk: Collaboration and Coordination in Online Communities

Sat, May 27, 8:00 to 9:15, Hilton San Diego Bayfront, Floor: 2, Indigo Ballroom D


Social computing systems and online communities develop varying strategies for managing collaborative processes such as consensus building, task delegation, and conflict management. Although these factors impact both the ways in which communities produce content and the content they produce, little prior work has undertaken a large comparative analysis of these phenomena across the boundaries created by Wikipedia's language editions. In this research, we describe and model the collaborative processes of Wikipedia editors across the 24 largest language editions of the encyclopedias. Our results indicate that language edition predicts a difference in edits as high as 60\% against baseline articles in English. These findings illustrate that editor communities in different language editions of Wikipedia utilize talk pages differently. Our work informs future studies that investigate the impact of culture on collaboration dynamics and ties these differences to patterns in content production.