Influence of Symptom Specificity and Presentation Order on Medical Diagnoses

• In Event: Bias, Cues, Judgment and Decision Making

Abstract

Given the influence online diagnoses exert on decisions to seek follow-up care, it is vital to understand the information processes involved when users evaluate online medical information. Applying fuzzy trace theory to self-diagnoses of medical conditions, the study investigates the influence of presentation order and specificity of symptoms on self-diagnosis and risk perception.

Authors

• Zheng (Joyce) Wang, The Ohio State U

• Lorraine Borghetti, Ohio State U

• Xiaodan Hu, The Ohio State U