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Re-Operationalizing and Measuring Impact of a Leader Development Course

Sun, November 8, 17:15 to 18:30 EST (17:15 to 18:30 EST), ILA Global Conference, Room 3

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SAGE PUBLISHING'S MOST PUBLISHABLE LEADERSHIP EDUCATION PAPER AWARD WINNER

This paper re-operationalizes the term “impact” and measures impact of a leader development course in military education. Impact is defined in a three-part way: area of impact (what topics were most effective in instruction), level of impact (how topics will be applied in the future), and depth of impact (why the course was effective). Based on qualitative analysis of 398 surveys, the depth of impact rests in a deliberately-constructed ecosystem of interconnectedness between the human microsystem and six overlapping elements of an exosystem. The system of relationships is depicted in a new model called the “Student Experience Ecosystem”.

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