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Administrative Performance and Citizens Perception
Wed, April 14, 12:20 to 1:50pm CDT (12:20 to 1:50pm CDT), TBASession Submission Type: Paper Session
Section
Chair
Individual Presentations
Committed to Fail: Local Government Managers’ Perceptions of Citizen Engagement Efforts* - Heather Rimes, Western Carolina University; JoBeth Surface Shafran, Western Carolina University
Does Government Performance Information Affect Citizens' Satisfaction with Public Service? - Weijie Wang, University of Missouri; Taek Kyu Kim, University of Missouri
Rolling out the Welcome Mat or Slamming the Door in Someone’s Face: Public Perceptions of Administrative Burdens in Medicaid and CHIP - Simon F. Haeder, Pennsylvania State University