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This study explores the impact of workgroup classification on media use, access, and information reception in a public agency. The findings offer support for our current understandings of knowledge and labor workers and also point to the advent of an unrecognized classification of worker, the technical worker. The findings also suggest practical complications can arise under conditions of low level access, as was the case for labor and technical workers who expressed membership information deficiency.
Brittany Peterson, University of Texas, Austin
Lacy McNamee, University of Texas, Austin
Abigail Heller, University of Texas, Austin
Andrew Ishak, University of Texas, Austin
Preeti Mudliar, University of Texas, Austin