Transforming Negative Communication in German Decision-Making Teams: An Examination of Reflexivity Training

• In Event: Group Communication across Global Contexts

Abstract

This paper examines negative communication in German work teams. Two sets of German work teams’ decision-making interactions were recorded, transcribed, and coded for negative communication behaviors. One set of teams did not receive any intervention/training. The other set of teams was provided an intervention designed to ameliorate negative communication. Results showed that the team receiving the intervention significantly reduced their negative communication while those in the control set showed no differences.

Authors

• Marie Lehmann, Technische Universitaet Braunschweig

• Renee Meyers, University of Wisconsin, Milwaukee

• Simone Kauffeld, Technische Universitaet Braunschweig

• Nale Lehmann-Willenbrock, Technische Universitaet Braunschweig