I Would Never Get a Cat: The Relationship between Pediatrician Self-disclosure and Parent Satisfaction

• In Event: Scholar to Scholar VI
  In Scholar to Scholar Session: Serving and understanding patients better through interpersonal and mediated communication

Abstract

In this study, we examined the effect of pediatrician self-disclosure on parent satisfaction in the context of a “sick child” office visit. Results showed that parents were more satisfied with visits in which pediatricians self-disclosed than with those in which pediatricians did not self-disclose. Implications of the study’s results and directions for future research are discussed.

Authors

• Gretchen Norling, University of West Florida

• Nancy Harrington, University of Kentucky

• Adam Parrish, University of West Florida